This was totally unfair to me- I paid out for a seat and obtained one/2 seat, I compensated extra for “further home†and bought no place. This was a really not comfortable knowledge for me.
We boarded the plane and there were two awesome gentlemen attendants. They served one particular round of beverages very quickly and hardly ever came back again around and asked if we would have liked anything to consume.
We not too long ago, currently the 24th, returned from a excursion to Cancun/Rivera Maya spot and will not know that when are luggage was acquired on our departing flight from DFW on March 19th, that amongst our baggage was totally wrecked on The within by another person in terminal D following it absolutely was checked in. Who would be answerable for carrying out this an American personnel or the TSA? Anyone has stolen a blue sapphire confronted enjoy, and my our private, 1979 College of Pharmacy ring, which experienced a sizable diamond mount in it.
I checked in times back for flight 1329 from Phoenix to JFK. I am booked in First Class. I entered the Priority area to search out no line and two agents standing at respective counters without having “Situation Shut†symptoms anywhere.
I spoke with Wanda this morning about more baggage along with the nerostimulator implanted in my again. She was very helpful, I am happy which i known as and received the correct information.
So Here's my Buddy thanks at operate and my son concerned and confused standing on the gate and waiting around in line To find out more. Sooner or later your personnel explained to them which the flight was planning to board once more and it never did. Lori needed to get again to her compact kids that evening and her work another morning, if the attendant claimed the flight was cancelled. Your team started administering modify flight information and facts and resort data. Lori life over an hour or so away and tried to get a easy resort for them to spend the evening. By the point it absolutely was her transform, there were no convenient hotels remaining in the region. For the duration of this time, I'm on a person cellular phone with American Airlines and my spouse is on another and Lori is waiting around in a single line next to my son who stood next to her in Yet another. They last but not least reticketed All people within the flight. My son, the slight which i used $150 to be escorted and cared for by your airline, wasn't placed on the subsequent possible flight to return home to his household, but rather was placed on an American Airways flight the next working day.
When examining in at IAH, the personnel driving the AA desk had been all chatting and referring to vacation. They appear annoyed that we had so many bags. The additional do the job was acquiring inside their way. This wasn't the way I anticipated to start out my trip.
LIES. American Airlines has lied to me frequently. My bag didn't get there in the airport. I had been waiting for an prolonged time period for the carousel and no bags came out for my flight. Nor did everyone from your baggage Place of work that experienced a transparent check out of your carousel come out to say practically nothing will be coming. I checked with the Business plus they then stated there was NO Cause why my suitcase shouldn’t have arrived. They ended up to ship my suitcase to me at my lodge. At two:24 PM I obtained a phone connect with from a recorded message indicating my bag was picked up and might be shipped in 6 hrs. LIE. I known as the delayed baggage amount and was informed it absolutely was picked up at 3 PM and could well be shipped inside 6 hours. LIE. I checked on the internet this night and it stated it was picked up at three PM and would be delivered in six several hours. LIE.
Pricey Customer Service, On September 25 my twelve calendar year previous son, Aaron Silvers was booked on American Airways flight 1358 flight at three:10PM from Chicago O’hare in path to Los Angeles LAX airport. He was escorted by a buddy of your family members, Lori Cooper, into the airport and through protection towards the gate. For any payment of $150 which i Formerly compensated, your airline confident me that my son will be Safe and sound and looked after really perfectly. The flight was declared delayed the moment they arrived into the gate. Our relatives Close friend, Lori called into her Place of work to inform them that she was jogging late. The two of these bought some lunch and waited. The flight was on account of depart at 4:15PM, so it wasn’t so inconvenient. They fulfilled back again for the gate to board and the attendant explained to them the flight was delayed another half an hour as a result of depart at 4:45PM.
Luis don't just obtained us over a flight but improve to first-class. This was an enormous treat for us. The flight selection was AA2386 in the event I spelled Luis’s very last title Improper.
we usually fly united. often. just lately, having said that, we experienced the opportunity to buy a Significantly reduce fare on the internet by means of american airlines. now i see why it absolutely was lower — customer service was atrocious, the web site didn’t do the job correctly, and i missing out on a great offer.
went towards the Dominican Republic on getaway with my spouse and son on july31 til aug 7th 2015 experienced a good time right up until time to go residence, the flight leaving around the aug7th experienced a hold off for eight hrs for departing to Miami then suppose to attach and go to dulles airport.
I needed to have a moment to simply call out the superb customer service Connie Sanders inside your Dallas Business office gave my wife And that i in a very nerve-racking problem. Connie went previously mentioned and Recommended Site past to ensure we were taken care of and her standard of interest to restoring our hassle loaded working day was amazing, she solitary handedly restored my religion in your organization and she or he warrants congratulations to the function that she does.
I are attempting to make connection with the airline for more than an hour or so with none success. Exactly what are my solutions?